SHIPPING

Dispatch times and Methods

All orders are aimed to be dispatched within 1-2 working days of the order being processed however, this may be longer during busy periods in which we will always ensure the website and customer is updated on any delays. 

Shipping rates are calculated at the checkout based on delivery location and weight of the parcel. Below is a list of the shipping methods used for the different parts of the world. 

UNITED KINGDOM - ORDERS WITHIN THE UNITED KINGDOM WILL BE SENT OUT ON A TRACKED 48 HOUR SERVICE VIA ROYAL MAIL.

EUROPE - ORDERS TO THE REST OF EUROPE WILL BE SENT OUT ON A TRACKED AND SIGNED FOR SHIPPING SERVICE VIA ROYAL MAIL

REST OF THE WORLD - ORDERS TO THE REST OF THE WORLD WILL BE SENT OUT ON A TRACKED AND SIGNED FOR SHIPPING SERVICE VIA ROYAL MAIL.

Please note that due to delays at various customs checks around the globe currently, there maybe be significant delays on packages being process at borders. 

Customs fees and taxes

As of the current time, we are unable to ship with the duty pre paid (although this is something we are working on) so before placing an order from an international destination, please contact you country specific customs office to find out exactly what duty will need to be paid to avoid any unwanted surprises. Unfortunately, due to Brexit, this also includes all countries within the EU. We apologise for any inconvenience caused by this however, we are working hard to look into other shipping methods that can get around this for our customers.